Our Practice

Every Engagement
Starts With Scope.

Four disciplines, one practice. Before any build begins, we understand your systems, your logic, and your goals. Scope is the fixed-fee discovery that makes everything else possible.

Step One — Always
The Scope Engagement

Everything starts here. No exceptions.

Starting Point
Scope / Blueprinting

A fixed-fee discovery engagement. We audit your systems, interview stakeholders, map your business logic, and deliver a comprehensive technical blueprint — before a single line of code is written.

Duration
2–4 weeks
Pricing
Fixed Fee
Best for
Every new client
What you get
System & process audit
Stakeholder interviews
Technical blueprint doc
Automation opportunity map
Recommended service path
ROI estimates per item
Scope reveals which path fits
How We Engage
Your Four Paths Forward

Once Scope is complete, we will know exactly which of these fits your situation.

What We Build
Four Disciplines, One Practice

We don't silo our expertise. Every engagement draws from all four disciplines — AI, consulting, integration, and ERP — to solve your actual problem.

01 — AI-Powered Apps
Your Business Generates Data All Day. Most of It Never Gets Used.

We build AI systems that actually work inside your existing tools — not standalone demos. Claude-powered agents connected to your CRM, your docs, your data, doing real work without needing a human in the loop.

Lead scoring & qualification agents that analyze engagement signals and rank pipeline automatically
Document generation bots — proposals, contracts, SOWs — trained on your templates
Internal Q&A assistants that answer questions from your knowledge base
Automated reporting that narrates your data in plain language every week
Claude APIZoho DelugeWebhooksCustom RAGMCP Servers
malicads-agency.app/dashboard DEPLOYED
MA
MALICAD'S
AGENCY
Dashboard
Leads
Transactions
Contacts
Properties
Documents
Campaigns
DM
Daniel Malicad
Broker
Dashboard
🔔
DM
Good evening, Daniel
Tuesday, June 2, 2026
Active Leads
12
+4 this week
Active Listings
7
7 properties
Pending Closings
4
4 converted
Revenue YTD
$
$460,200
5 agents
Recent Activity View All
DM
Daniel Malicad moved lead to Showing Scheduled Howard Zhao
9w ago
PC
Priya Calderon added new lead Trevor Ferraro
9w ago
EA
Elena Adeyemi uploaded Inspection Report 2310 Riverside Dr
9w ago
PC
Priya Calderon submitted offer for Philip Fujimoto — $510,000
9w ago
CA
Caleb Atienza moved lead to Under Contract Eric Salgado
9w ago
OL
Omar Lucena scheduled showing for Imani Okeke — 1015 Bate Ave
9w ago
Agent Performance Commission YTD
DM
Daniel
Malicad
$142,500
PC
Priya
Calderon
$87,300
OL
Omar
Lucena
$63,200
EA
Elena
Adeyemi
$95,800
CA
Caleb
Atienza
$71,400
02 — Business Consulting
Most Technology Problems Are Actually Process Problems in Disguise.

We map your processes, challenge your assumptions, and build a technology roadmap you'll actually execute. Strategy without implementation is just a document. We do both.

Full technology audits — what you have, what you're paying, what's redundant, what's missing
Automation opportunity mapping with ROI estimates for each identified workflow
Pre-ERP blueprinting to avoid the most common implementation failure modes
Vendor selection — independent advice on the right tools for your actual use case
Process MappingROI AnalysisTech AuditGap Analysis
Scope Deliverable — Sample
AUTOMATION OPPORTUNITY #1
Invoice → CRM → Project Creation
Currently: 45 min manual. Automatable in: 3 days. Est. annual saving: $18,400
AUTOMATION OPPORTUNITY #2
Support Ticket → AI Triage → Assign
Currently: 2-4h SLA breach risk. Automatable in: 5 days. Est. saving: $31,200
AUTOMATION OPPORTUNITY #3
Contract Generation from Deal Close
Currently: 90 min legal review. Automatable in: 2 weeks. Est. saving: $54,000
Total identified: $103,600/yr →
03 — Systems Integration
You Have the Tools. They Just Don’t Know Each Other Exists.

Most businesses run 8–14 software tools that were never designed to talk to each other. Every manual export, copy-paste, and re-entry is a tax on your team’s time. We build the connections that make your stack behave like one system.

CRM ↔ Accounting sync — deals closed in Zoho flow automatically into Books as invoices
E-commerce ↔ ERP ↔ 3PL — orders, inventory, and fulfillment in a single real-time loop
Legacy system migrations — extract, transform, and load from any old system into your new one
Webhook architectures that trigger actions across tools the moment an event happens
REST APIsWebhooksZoho FlowCustom ETLiPaaS
Live Integration Map
Shopify
Zoho Inventory
Zoho CRM
Zoho Books
3PL Warehouse
Zoho Inventory
HubSpot
Zoho Desk
⚡ All flows real-time via webhooks — avg latency <200ms
04 — ERP Implementation
Your Current System Is Holding the Business Back. Here’s How You Replace It Without Breaking Everything.

ERP implementations have a notorious failure rate. Ours don't miss. We've deployed Zoho One across complex multi-entity organizations, migrated from legacy ERPs, and trained teams to actually use what we build.

Zoho One full-suite rollouts for companies with 20–500 employees across multiple entities
Legacy ERP migrations — data extraction, cleansing, transformation, and import
Custom Zoho Creator apps that extend standard modules with your unique business logic
User training, documentation, and a dedicated post-go-live support window — so your team is confident on day one, not figuring things out on their own
Zoho OneZoho CreatorData MigrationMulti-entityChange Mgmt
ERP Rollout Progress
Discovery
100%
Architecture
100%
Configuration
87%
Data Migration
60%
UAT
20%
Training
On Track 7 entities Go-live: Week 14
The Full Journey
From First Call to Go-Live

Every engagement follows the same proven sequence.

Day 1
Discovery Call
30 minutes. We listen. You ask anything.
Week 1-4
Scope Engagement
Audit, blueprint, recommendations. Fixed fee. Required for all new clients.
Post-Scope
Path Selection
We present our recommendation. You choose your path.
ERP Projects
3-18 months
Infinity Mirror
Rolling monthly
Bank of Hours
Flexible
Support Only
Ongoing SLA
Common Questions
Frequently Asked

Ready to Start With Scope?

Book a free 30-minute call. We will confirm Scope is the right first step and explain what you will get.

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Mirror Advisors
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