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Your Systems,
Always Running Clean.
A dedicated SLA for systems already live. Monitoring, bug fixes, minor enhancements, and proactive uptime management.
SLA Dashboard
Zoho CRM Integration
OnlineInventory Sync
OnlineReporting Pipelines
OnlineAPI Webhooks
MonitoringAll Systems Operational
99.97% uptime this month
What Is Included
Everything Covered.
Proactive Monitoring
We watch your systems before things break. Automated alerts and regular health checks.
Bug Fixes & Patches
Any bugs in production are fixed promptly within your SLA window — no extra charges.
Minor Enhancements
Small improvements and workflow tweaks handled within the retainer.
Response Times
SLA Tiers
CriticalSame Day
System down, data loss risk, business blocked
High24 Hours
Major feature broken, significant operational impact
Medium48 Hours
Feature degraded, workaround exists
Low1 Week
Minor issue, cosmetic, enhancement request
We build the technology infrastructure that lets ambitious businesses move faster — custom AI apps, enterprise ERP, and deep systems integration.
Zoho One • Anthropic Claude AI
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