Privacy
Policy.

Mirror Advisors values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data you share when visiting our website (mirroradvisors.com), engaging with our services, or signing in to the Infinity Portal at app.mirroradvisors.com.

Information We Collect

We collect information to provide better services to our clients and visitors. The data we collect includes:

• Personal Information — Name, email address, company name, phone number, and any other details you voluntarily provide through our contact form, consultation bookings, or direct inquiries.
• Website Usage Data — IP address, browser type, device information, referral source, and pages visited. This data is collected automatically through cookies and similar technologies when you browse mirroradvisors.com.
• Infinity Portal Data — If you are an active client with access to our Infinity Portal at app.mirroradvisors.com, we collect authentication credentials, session information, and the work product, documents, and project data you generate or upload while using the portal.
• Project & Engagement Data — Information you share with us during Scope engagements, project delivery, or support work — including system access credentials, business data, and configurations — handled under our standard engagement agreements.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries, service requests, and consultation bookings submitted through this website.
• Deliver, configure, and support the Zoho One and Claude AI systems we build for clients.
• Operate and improve the Infinity Portal experience for active clients.
• Send relevant updates and communications — only if you have opted in or have an active engagement with us.
• Conduct internal analytics to understand how our website performs and where we can improve it.
• Maintain compliance with applicable laws, tax obligations, and partner agreements (including Zoho and Anthropic).

How We Share Your Information

We do not sell or rent your personal information. We share data only with trusted third parties when necessary to operate our business, namely:

• Infrastructure Providers — Web hosting and email services we use to keep mirroradvisors.com and our communications running.
• Zoho Corporation — As an authorised Zoho partner, certain client and engagement information is shared with Zoho when required to provision licences, register partner deals, or coordinate support.
• Anthropic (Claude AI) — When we build custom Claude AI integrations for clients, data flows through Anthropic's API under their data processing terms. This applies only to active client systems, not to general website visitors.
• Legal Compliance — When required by law, court order, or to protect our legal rights and property.

All third-party partners we work with are required to handle your data securely and in a manner consistent with this Privacy Policy.

Cookies and Tracking Technologies

Our website uses a small set of cookies to remember your preferences (such as your cookie consent choice) and to help us understand basic site usage. You can control cookie preferences through your browser settings or by using the cookie consent banner that appears on your first visit. We do not use third-party advertising cookies or cross-site tracking pixels.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy — or as required by law, contract, or our professional obligations. Once no longer needed, your data is securely deleted or anonymised. Infinity Portal data is retained for the duration of your engagement plus a reasonable archival period.

Your Rights & Global Compliance

Depending on your location (including the US, EU, UK, and Canada), you have specific rights regarding your data. You have the right to:

• Access, Correct, or Delete your personal data.
• Opt-Out of targeted communications, data sharing, or automated profiling.
• Data Portability — request a copy of your data in a usable format.
• Non-Discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at info@mirroradvisors.com. We will respond within the legally mandated timeframe (typically 30 to 45 days).

Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. The Infinity Portal uses authenticated sessions, encrypted connections, and access controls scoped to your engagement. While no system is entirely secure, we implement industry-standard practices to safeguard the data you entrust to us.

Links to Other Websites

Our website may contain links to external sites (including Zoho, Anthropic, and partner documentation). We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect new legal requirements or changes to how we operate. Any changes will be posted on this page with a revised “Last Updated” date.